What’s included in the annual fee?

Set-up, we will:

• Add your logo and brand imagery to the questionnaire, invitations and reports.
• Customise all communications to match your tone and language.
• Add your organisational structure (e.g. locations, departments, teams, grades).
• Amend or add free text questions as you wish.
• Add an optional line manager questionnaire collecting feedback on leavers' performance.
• Add alumni data collection – to build a database to retain contact with your leavers.

Data Collection & Process:

• Access to your own administration account where you invite leavers to complete the questionnaire. Or if you prefer, you can securely send us leaver details once a week and we add them for you.
• Invites and (gentle) reminders sent by email and SMS/Text.
• Weekly service update emails.
• We provide direct first-line support to candidates and administrators with any technical issues.

Reporting:

• Individual Leaver Profiles: As each exit questionnaire is completed you will have immediate access to the leaver's individual exit interview report (assuming you have not decided to collect leaver feedback anonymously).
• Dashboard Reporting: When more than 5 leavers have completed - you will have access to our real-time leaver dashboard reporting.
• PDF & Excel Reports: Reports in PDF and data in excel format for use in other analytical software and services.
• Expert Support & Insight: You can speak with one of our experts at any point to discuss your results, compare with extensive benchmarks or arrange for us to run feedback sessions with you and appropriate colleagues.

 

Create trial account

You can trial the service free of charge for 30 days. Your free trial account will contain our standard version of our LastOpinion questionnaire and allow up to 50 completed exit interviews – contact us if you need more).

 

Customise

We are always happy to work with you and create a questionnaire that’s perfect for your organisation. This ranges from creating a bespoke questionnaire through to simple "tweaks" to our standard format and additional languages you may require. Please contact us for an informal conversation to explore the options and fees.